Toursettle — In-depth Guide
In-depth guide · step by step

How to use Toursettle, task by task

A hands-on walkthrough with real screens. Guides: run a tour, get paid, share your profile. Admins: set your company up. Follow the numbered steps — each one matches a screen you’ll actually see.

👤 For guides · run tours, get paid, stay in touch
01Guide

Run a tour, start to finish

From creating the session to closing it once everyone has paid. This is the core of a guide’s day.

  1. Create the session. Go to Sessions → New Session, pick the tour and set the date and time. It starts as Scheduled.
  2. Add attendants. Open the session and tap Add Attendant — enter the name, number of people, cash or card, and the booking source (a platform, or walk-in).
  3. Confirm & remind. Mark who showed up with Confirm, and send a WhatsApp reminder to bookings that haven’t arrived with Remind.
  4. Record what you collected. Enter the amount collected and any Notes about the tour.
  5. Close the tour. When it’s over, close it — the session moves to Completed and its settlement is calculated automatically.
Sessions list
Sessions — “New Session” top right, each row shows its status.
Session detail with attendants
Inside a session — attendants, amount collected, and Close Tour.
02Guide

See what you earned

Every completed tour becomes a settlement with your share worked out. Here’s how to read them and get the monthly total.

  1. Open your dashboard. The top cards show today’s sessions, pending settlements and this month’s earnings at a glance.
  2. Go to Settlements. Each tour lists your guide amount and its state: Calculated → Confirmed → Paid.
  3. Open one for the breakdown. You’ll see total collected, platform fees, the company’s share, and what you keep.
  4. Get the monthly total. Period Summary groups everything by month — ideal for a quick month-end check.
  5. Export it. Download any period as CSV or PDF, and filter by status (calculated / confirmed / paid) to show exactly what you need.
Guide dashboard
Dashboard — earnings and recent settlements with their status.
Period summary
Period Summary — earnings grouped by month.
How the number is reached: platform fees = people × the provider’s per-person rate (walk-ins are free); net = collected − fees; the company keeps a set % (28% by default); you keep the rest. Private/VIP tours have no provider fees.
03Guide

Share your profile & collect tips

Give travelers a link to your profile and each tour, and let them tip you — no app or account needed on their side.

  1. Open My Links. The Share section holds your public profile link and a card for each tour.
  2. Send it. Share via WhatsApp in one tap, or copy the link to paste anywhere.
  3. Your public profile. Travelers see your bio, languages and the contact/social links you chose to show.
  4. Tips. Your Tip your guide buttons (PayPal, Revolut…) appear right on the profile and the tour card.
Share links
My Links — profile and per-tour links, ready to share.
Public guide profile
The public profile a traveler sees — contact and tipping.
Public tour card
The public tour card — what the tour is and where to meet.
04Guide

Set up your profile

Everything on your public page comes from Settings — fill it once and keep it fresh.

  1. Profile. Write your bio, add the languages you guide in, and your socials (Instagram, TikTok, website).
  2. Get paid. Add your payout details — IBAN, PayPal, Revolut, Bizum — for tips and settlements.
  3. Control visibility. Toggle exactly which fields appear on your public page.
  4. WhatsApp templates. Save reusable messages with placeholders (tour name, date, meeting point, link) for fast reminders.
  5. Alerts & password. Add a notification email if you want alerts sent somewhere other than your login email, and change your password any time under Security.
Guide settings
Settings — profile, payout methods, visibility and templates.
05Guide

Stay in the loop

Toursettle tells you when something needs you — a new session, a change, a payment — in the app and by email. You decide what reaches you.

  1. The bell. The bell in the top bar carries a count of unread notifications. Open it for your latest updates and tap one to jump straight to it.
  2. What you’re told about. A session assigned to you, one that changed or was cancelled, an upcoming-tour reminder, and when a settlement is paid.
  3. Choose your channels. In Settings → Notifications, switch each event on or off for in-app and email independently, then Save.
  4. Reminders, your way. Tour reminders arrive automatically before each session — if they’re too much on a busy day, just turn Upcoming tour reminder off.
Notification bell
The bell — your latest notifications, newest first.
Notification settings
Settings → Notifications — in-app and email, per event.
06Guide

Signing in

Two ways in — whichever your company set up — plus an easy reset if you forget your password.

  1. With your email. Enter the email and password your admin gave you, and you’re in.
  2. With your company link. If your admin shared a workspace link (/c/your-company), open it and sign in with just your username and password — no email needed.
  3. Forgot your password? Tap Forgot your password? for a reset by email, or ask your admin to set a new one for you.
Workspace login
The company sign-in — workspace, username, password.
🛠 For admins · set up, staff, and pay out
07Admin

Set your company up

A one-time setup by the admin. Once this is in place, guides just run tours and everything else follows.

  1. Add your countries & cities. Under Countries and Cities, add every place you operate in.
  2. Create tours. Under Tours, add each tour — public or private VIP — with duration, capacity, language and meeting point.
  3. Add providers. List your booking channels (platforms, walk-ins) under Providers.
  4. Set commission rules. Define the company’s share % (28% by default) and any per-person fee per provider.
  5. Invite your team. Under Users, add guides and admins; deactivate anyone who should no longer log in.
Countries
Countries — the markets you operate in.
Cities
Cities — where tours actually run.
Tour detail
A tour’s detail — capacity, language, meeting point.
Providers
Providers — your booking channels.
Commission rules
Commission rules — the 28% share plus per-provider fees.
08Admin

Manage your team & access

Add your guides and admins, hand them a login, and keep access tidy — all from Users.

  1. Add people. Under Users, Create User for each guide or admin — name, email and role.
  2. Share the login link. Copy the guide login link (/c/your-company) and send it — guides sign in there with just their username.
  3. Reset a password. If someone’s locked out, set a temporary password for them from their row.
  4. Turn access on or off. Deactivate anyone who should no longer log in — their history stays intact.
Team login link
Users — the shareable login link, roles, reset and the active toggle.
09Admin

Schedule tours & assign guides

Admins put tours on the calendar and pick who runs each one. Guides then see their sessions and take it from there.

  1. Open Sessions. Under Sessions you see every scheduled tour with its guide, date and status.
  2. Create a session. Pick the tour, set the date & time, and assign the guide who’ll run it.
  3. Track it. Status moves Scheduled → In progress → Completed; attendants and the collected amount fill in as the guide works.
Sessions
Sessions — the full schedule across guides.
Session detail
A session — assigned guide, status, and attendants.
10Admin

Confirm & pay settlements

When a tour completes, Toursettle works out the split automatically. You review it and release the payout.

  1. It’s calculated for you. Each completed tour becomes a settlement — provider fees, the company 28% share, and the guide payout.
  2. Confirm. Review the numbers in Settlements and hit Confirm on a Calculated payout.
  3. Pay. Once you’ve sent the money, mark it Paid. The guide sees the status change in real time.
  4. Watch the business. The Dashboard shows revenue and activity at a glance.
Settlements
Settlements — Confirm calculated payouts, then mark them Paid.
Settlement detail
The breakdown — collected, fees, 28% share, guide amount.
Admin dashboard
Admin dashboard — company revenue and activity.
Need it for the books? Export settlements to CSV or PDF, filtered by status, straight from the Settlements screen.
11

Put it on your phone

Toursettle installs like an app — full screen, its own icon, no app store.

Android (Chrome)

  • Open Toursettle and log in
  • Tap Install on the login screen (or Chrome menu → Install app)
  • The Toursettle icon lands on your home screen

iPhone (Safari)

  • Open Toursettle in Safari
  • Tap Share → Add to Home Screen
  • Open it from the new icon for full screen
Log in with the same email and password you use on the web — your sessions, settlements and profile are all right there.

Quick answers

A booking didn’t show up — what do I do?

Just don’t confirm them. Only confirmed people count toward the collected amount and the settlement.

Why is a settlement still “Calculated”?

The tour is done and the numbers are ready, but your admin hasn’t confirmed the payout yet. It moves to Confirmed, then Paid.

How are private/VIP tours different?

They skip provider fees entirely — only the company’s share applies to the net amount.

Can I change the company’s 28%?

Yes — an admin sets it in Commission Rules. 28% is only the default.

Do travelers need an account?

No. Your public profile and each tour card are open links — they can view and tip without logging in.

How do I sign in — email or a company link?

Either. Use the email and password your admin gave you, or open your company’s workspace link (/c/your-company) and sign in with just your username.

I forgot my password.

Tap “Forgot your password?” on the login screen for an email reset, or ask your admin to set a temporary one for you.

The tour reminders are too many — can I mute them?

Yes. In Settings → Notifications, turn off “Upcoming tour reminder” — your other notifications keep working.

Can I download my earnings?

Yes — export any period as CSV or PDF from Period Summary (guides) or Settlements (admins), filtered by status.

Is Toursettle available in Spanish?

Yes — switch between English and Spanish anytime with the EN/ES toggle; the whole app and this guide follow.